BMC Discovery
Reduce cost & mitigate risk
In order to let ICT support the business in the best possible way, you need to gain an accurate, complete, and up-to-date picture of the ICT infrastructure and the end users who depend on it. In the typical organization, however, the complexity and dynamic nature of the distributed IT environment make it difficult to sustain visibility into assets and even more difficult to determine their interrelationships. Manual discovery of the IT environment is not impossible, but very cumbersome, costly, and risky. BMC Discovery is the answer.
The BMC Discovery Solution includes:
- Foundation Discovery, which provides a broad, inventory capability that detects the different components in the ICT environment, including client devices, servers, and network infrastructure
- Configuration Discovery, which maintains detailed information on the configuration of Configuration Items (CIs) within the ICT environment
- Topology Discovery, which detects both the logical and physical relationships among CIs and between CIs and business services. Topology Expert Extensions offer additional intelligence on specific environments, such as SAP, Siebel, J2EE, VMware, etc.
A key requirement to CMDB success
BMC Discovery has been developed to populate and maintain the ITIL-based Atrium CMDB with critical data to support Business Service Management. Whereas many discovery tools lack out-of-the box integration with a CMDB, BMC Discovery was built with this integration in mind from the very beginning.
Automated Discovery — Enable more effective ICT Service Management
Effective management of ICT and business services is possible only when the organization has complete and accurate information detailing people, business processes, and supporting ICT infrastructure. BMC Discovery supplies this information to the Atrium CMDB, where it can be leveraged by other key ICT service management processes. Organizations using BMC Discovery can take advantage of data collected to:
- Populate and maintain the Atrium CMDB with people, process, and technology data per ITIL standards
- Automate the creation of ICT and service models with people, business process, and ICT infrastructure data
- Provide a foundation for inventory, portfolio, and software license management
- Use relationship and dependency information to assess the impact of planned changes on the ICT infrastructure and its impact on business processes and end-users
- Put precise configuration information at the fingertips of help desk agents to speed incident and problem resolution
- Leverage topological information to better understand the impact of events on ICT and business services
- Track OS patch levels to maintain security compliance
- Track software license usage data to accurately size purchase requirements and prevent overbuying
By discovering and integrating process, and infrastructure data, and then populating and maintaining the Atrium CMDB with critical CIs and CI relationships, IT can truly be managed from a business perspective.
